My Eyes Only Pro® Secure Syncing Service, is it really secure?

Software Ops' secure cloud syncing service protects all your data with full encryption. Software Ops is unable to access the data on your device or from our secure cloud storage. Our servers are secured by Heroku, the most trusted name in cloud...

Transfer Data from My Eyes Only Classic to My Eyes Only Pro

See how easy it is to transfer data into My Eyes Only Pro from My Eyes Only Classic.From Software Ops, builder of apps for your mobile life..

My Eyes Only Pro® - Do I need to buy features on each device?

The short answer is no.  Here's what to do to add features on up to 5 devices.

Go to the Tools tab -> Feature Upgrades and select Restore Previous Purchases  That should take care of the Categories and Items features.

For the optional...

Restoring your backup from iTunes on your Computer

The backup and restore mechanism is created by Apple and works the same for all iPhone applications. iTunes backs up your data automatically every time you connect your iPhone to your computer. Please note that iTunes will not back up an iPhone...

Finding iPhone/iPad Crash Reports

If one of our iPhone applications possesses the extreme temerity to crash on you, we’d like to find out why. To do so, we’ll need certain information from you.
After the app crashes, it leaves a crash report on your device. Please send those to us...

Forgot your Aerochive password on Mac OS X?

If you have forgotten your password you can find it in you Key Chain by folowing these instructions.

a) Using Spotlight, in the upper right corner of your screen, search for Keychain Access.  It is an application
b) Launch Keychain Access....

Reset Your Password in MEO Classic

Resetting your password when you have chosen to request for your password at the start is an easy, but multi step process. Note: Resetting you password will required deleting all your data.

First, if you don’t have My Eyes Only ask for your...

Photo Safe Pro Decryption Errors

It has come to our attention that some customers are experiencing decryption errors for Photo Safe Pro and Photo Safe. We believe this is due to a bug in the iOS encryption routines that started in iOS 5.x. We have reported a bug to Apple and are...

MEO Photo Pro, Location Services

MEO Photo Pro and MEO Photo require Location Services to be turned on because before these apps can access the Photos library on your device, Apple’s iOS requires it to be turned on. This is because there may be location data associated with...

MEO, MEO Photo data not showing up on your new iPhone

iTunes keeps a backup of all third party data when it syncs, but you needed to properly configure you new iPhone for the data to transfer. Read Apple's instructions here: http://support.apple.com/kb/ht1414

Step 9 is critical, you must select your...